Innovating and leading the research, creation, development and implementation of an awarded and proven solution to engage the staff at one of the worlds largest employers.
ISS World Services is a global leader in facility management and workplace experience, providing a wide range of services including cleaning, catering, security, and technical maintenance. With operations in over 30 countries, ISS helps businesses create safe, efficient, and sustainable environments for their employees and customers. Their human-centric approach, combined with cutting-edge technology, drives innovation and operational excellence.
ISS challenged us to engage their frontline staff in proactively looking for improvements at their clients' sites.
As Managing Director at Orchard I was also client/project managing this project and active in the user research, concept development, UX design and functioned as Product Owner in the design and development process.